FAQs
Frequently asked questions
Everything you need to know about Formax. Can’t find an answer? Our team is one message away.
General
Formax is a tool for building conversational forms and surveys that ask one question at a time, look beautiful by default, and are fast to create.
Not at all. Everything is drag-and-drop. Developers can optionally use our API and webhooks, but no code is ever required.
Yes. Formax is built with native Arabic and full RTL support — switch the language and the entire experience mirrors automatically.
Billing
Yes. The Free plan lets you create forms and collect responses at no cost, with generous monthly limits. You can upgrade any time.
Absolutely. You can upgrade, downgrade, or cancel from your billing settings, and changes take effect immediately.
If something is not right, contact us within 14 days of a charge and we will make it right.
Privacy & Security
You do. Your responses are yours. We act only as a processor and never sell your data.
Yes. Data is encrypted in transit over HTTPS and at rest. Access is restricted and audited.
We follow GDPR principles, support data export and deletion requests, and provide the controls you need to stay compliant.
Technical
Yes. Every form comes with a shareable link, a QR code, and an embed snippet you can drop into any site.
Yes. Our REST API and webhooks let you read responses and create forms programmatically. Full docs are coming soon.
Google Sheets, Slack, Zapier, webhooks, and more — see the Integrations page for the full list.
Still have questions?
Our team is happy to help you get started.