1. Information we collect

We collect information you provide directly to us, such as your name, email address, and account details when you sign up, as well as the content of the forms you build and the responses you collect.

We also automatically collect certain technical information — such as device type, browser, IP address, and usage patterns — to operate, secure, and improve the service.

2. How we use your information

We use your information to provide and maintain Formax, process form submissions on your behalf, communicate with you about your account, and improve our products.

We never sell your personal information or the responses you collect. Response data belongs to you; we process it solely to deliver the service.

3. Cookies and tracking

We use essential cookies to keep you signed in and to remember your preferences, including your language and theme. We may use limited analytics to understand how the product is used.

You can control cookies through your browser settings, though disabling essential cookies may affect how the service works.

4. Third-party services

When you connect an integration — such as Google Sheets, Slack, or a webhook — we share the data necessary to operate that integration, and only as you direct.

We use trusted infrastructure and email providers to run Formax. These providers process data on our behalf under appropriate safeguards.

5. Data retention

We retain your account and response data for as long as your account is active. You can delete forms and responses at any time, and we will delete associated data within a reasonable period.

When you close your account, we delete or anonymize your personal data, except where we are required to retain it for legal or security reasons.

6. Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing.

To exercise these rights, contact us at hello@formax-app.com. We will respond in line with applicable data-protection laws, including the GDPR where it applies.

7. Contact us

If you have questions about this Privacy Policy or how we handle your data, reach out to hello@formax-app.com and we will be glad to help.